Frequently Asked Questions

Is my data secure?
Any data you copy-paste or upload is sent to the server via https protocol. Your uploaded data is only kept in working memory on the server and vanishes when you close the browser tab.
What file types can I upload?
At the moment you can upload .csv, .Rdata or tab-delimited text files. But you can also just copy-paste from Excel.
In what formats can I download my graph?

You can download as .pdf, .png, .jpg or .svg. Let me know what other formats you need!

The size can be A3, A4, A5, A6, some square sizes, or you can type the exact width and height yourself.

Where do I report bugs / errors?

If you find a bug or run into any other issue, send a quick email to info@graphgenie.com (contact form) and I’ll fix it as fast as I can!

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